Question 1

Does the AR viewer work without an app download?

Accepted Answer

Yes. Artospect's AR viewer runs entirely in your browser using WebXR — no app installation required. Your buyers just scan a QR code with their phone camera and the artwork appears on their wall instantly.

Question 2

Which devices and browsers support the AR experience?

Accepted Answer

The AR viewer works on iOS (Safari, iOS 15+) and Android (Chrome, Android 8+). The virtual Room View staging tool works on any modern browser including desktop. We recommend Chrome or Safari for the best experience.

Question 3

Are my artwork files safe and private?

Accepted Answer

Absolutely. Your original high-resolution files are never publicly exposed. Artospect serves optimized, watermarked versions for preview — your source files stay private and are only accessible to you.

Question 4

How do I share the AR experience with buyers?

Accepted Answer

Every artwork you upload gets a unique AR QR code and shareable link. You can add the QR code to your product listings, print it on cards, embed the link on your website, or share it directly with buyers via email or social media.

Question 5

Can I embed Artospect on Shopify or my own website?

Accepted Answer

Yes. Artospect integrates with Shopify and any website or CMS. You can embed AR preview links directly on your product pages so buyers can visualize artwork on their wall without leaving your store.

Question 6

Is there a free plan?

Accepted Answer

Yes. The free plan includes unlimited Room View virtual staging and AR QR code sharing. AI image upscaling credits and advanced analytics are available on paid plans starting at $9/month.

Question 7

How does the AI image upscaler work?

Accepted Answer

Our AI pipeline first isolates and crops your artwork from the photo, then uses a neural network to enhance resolution up to 4K while preserving color accuracy and fine detail. It is designed specifically for paintings, prints, and photography.

Question 8

What image formats and sizes are supported?

Accepted Answer

We accept JPG, PNG, and WebP up to 20MB. For best results with the AI upscaler, upload the highest-resolution photo you have. The upscaler works even with smartphone photos and will produce print-ready output.